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Last Updated on Tuesday, 30 November 1999 00:00 Written by Micki Kaufman Friday, 16 July 2010 02:10
I regularly get inquiries with comments that go something like “I can’t get any broadband” or “I hate my slow Internet access.” Unfortunately, most of these come in as requests for quotes on high bandwidth services that are totally inappropriate. So, is there any real hope for the frustrated individual or small business Internet user? You bet there is.

Don't kill your computer just because you hate your Internet. Find better broadband now.Broadband access is a hot potato right now. So much so that the government is spending billions to help service providers extend their coverage into small towns and rural areas where broadband is largely non-existant. This will help... eventually. But no way is there enough money available to create the kind of universal access we have with telephone service and electricity. In the real boonies, your best bet is wireless.

Before I get deeper into this, are you sure you don’t have broadband options? New build-outs are always underway and there might be something that serves your address that you don’t realize has arrived. Before you do anything else, check for broadband availability using a broadband finder service like the appropriately named “Can I Get DSL?” This free availability check will give you a list of DSL, Cable, Satellite and 3G mobile broadband services for your location.

Notice the inclusion of 3G cellular wireless. Cell towers have become so prolific that you can almost always get a signal, even out in the country where no one is stringing broadband wires. Nearly all cell towers are now transmitting both voice and data on different channels. If you have a smartphone, that’s how you get your Internet access. But you can also get a wireless modem aircard and a data-only plan so that you can put broadband on your laptop computer. Yes, it is also possible to plug one of these into a desktop computer, but beware. There is such a shortage of wireless channels that service providers impose a relatively small download cap. It’s generally either 2 GB or 5 GB depending on the service you order. Most people find this more than adequate for mobile use in checking email and browsing websites. But if you go downloading big software files or movies, you can hit that limit pretty quickly. Go over and you’ll pay overage charges that can be eye-popping.

A faster and less restrictive wireless service is 4G WiMAX, now in some 40 cities. Someday WiMAX may be the answer to rural broadband needs. But for right now, it is rather tightly deployed around major population centers. If you can get it, you’ll enjoy 3 to 6 Mbps downloads with unlimited usage. In fact, this service is advertised as being suitable for both desktop and mobile usage. The strong signals penetrate most structures, so you don’t need an outside antenna. WiMAX 4G isn’t available everywhere, but it’s worth your while to check 4G wireless availability and see if it has come to your town yet.

Another wireless option is the WISP or Wireless Internet Service Provider. These are strictly local operations set up by entrepreneurs to cover smaller towns or subdivisions located too far from the city to get wired services. You’ll have to check your phone book or newspaper ads to see if one is nearby. If so, you can get DSL or Cable speeds delivered wirelessly line-of-sight to an antenna that mounts on your roof. Some of these look like a small satellite dish tipped downward.

Speaking of satellite, two-way satellite broadband is an established technology that will work just about anywhere you can get power and a clear view of the southern sky. Satellite has gotten a bad rap because of relatively high prices, low bandwidth caps and horrible latency. The latency is due to the radio signal having to travel some 22,500 miles up to the bird and back down. It introduces a half-second or so delay into everything. For email or Web browsing, that’s probably no big deal. Just forget about real-time gaming, VoIP telephone or video conferencing. You’ll drive yourself nuts waiting for responses. Even so, for many users, satellite is a decent option. Service prices have come down recently and are similar to many DSL and Cable prices.

A lucky few also have the option to get their broadband delivered by fiber optic cable. The Verizon FiOS service offers large bandwidth and the possibility of bundling telephone and television over the same passive optical fiber.

If none of these will do the trick, you may be tempted to look into business bandwidth solutions. Don’t do it unless you can pay $300 and up per month for T1 lines running 1.5 Mbps and even more for DS3 and Ethernet. Most providers won’t even install service unless your property is zoned for business. If you do have a business location and are willing to pay what rock solid reliable business bandwidth services demand, then by all means request a business broadband service quote and see what options are available to you.



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Last Updated on Tuesday, 30 November 1999 00:00 Written by Micki Kaufman Thursday, 15 July 2010 02:10
Want to see something that will make you jealous? Get a pricing quote for colocation bandwidth.

Move your servers to a colocation facility and save a bundle on bandwidth.Sickening, isn’t it? Or is it? Sure, the cost per Mbps at the colo center is much less than you are paying to bring in the same bandwidth to your server racks. Even if you can get a serious cost reduction on your line services by using a telecom broker like Telarus, you’ll still pay less when you co-locate. Is that fair?

Sure it is. The cost reduction you find at colocation facilities comes from a couple of sources. First, there are likely to be a lot more carriers serving that facility than your building. They flock there because they know that they’ll find lots of bandwidth hungry customers all in one spot. These carriers can hear the cash registers going ka-ching! all the while they are bringing in their fiber optic lines. Of course, that ka-ching! sound is ringing in every carrier’s ear. Pretty soon they are battling to get the most customers with the highest bandwidth requirements. That drives prices down and encourages even more customers to move into the “carrier hotel,” as colos are often called.

Beyond fierce competition from multiple service providers, bandwidth costs are low because connection costs are trivial. You know the last mile connection? Yes, the line from your facility to the carrier’s closest point of presence? If you are using copper or SONET fiber, chances are that the last mile is being leased from the incumbent local telephone company. They put the cables in the ground and they expect to get paid for their use, especially if they are being used by a competitive carrier. Inside the colocation center there is no last mile. You have a hard time running a mile of cable even if you wrapped it around the building a few dozen times. That last mile is reduced to the last 100 feet, and it is often installed by colo center personnel. They simply run a drop, fiber or copper, from the carrier “meet me room” to your rack. Plug it in and you are connected.

Lots of competition and easy connections are the reasons behind those mouth watering colocation bandwidth prices. The question becomes, “how can you get in on the action?”

The obvious answer is to move to the colo facility. But what about the costs of space and utilities? They’re probably lower than what you pay now, especially if you are renting. Economy of scale keeps the cost of electricity, HVAC, security, fire suppression, and backup power at reasonable rates. You can even outsource the installation and maintenance of your equipment to the colocation center technical staff. They’re always on duty anyway. Is your staff?

Before you brush off the idea of packing up and moving your high bandwidth server equipment to a colo center, run the numbers. Compare costs of facilities and bandwidth and see which makes more sense. It can be a real eye-opener... and cost saver.



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Last Updated on Tuesday, 30 November 1999 00:00 Written by Micki Kaufman Wednesday, 14 July 2010 02:10
If your old PBX system is getting long in the tooth and it’s time to start considering a replacement, you’ll do well to look into replacing that PBX with an IP PBX and those phone lines with a SIP Trunk.

ISDN PRI is an excellent choice for PBX telephone systems.Why are these new technologies catching on so fast when traditional telecom equipment and analog or ISDN phone lines work just fine? The answer is new features combined with cost savings while maintaining call quality.

You might be getting a headache right now, thinking about the capital investment and installation expense required to change out all those phone sets that are still getting the job done. Breathe easy. You don’t have to swap out any of your old phones unless you want to.

There are good reasons why you might like a new VoIP SIP phone. For one thing, they plug right into your computer network and don’t need separate telephone wiring of their own. You manage them like any other device on the network. Since a SIP phone can plug into any network jack just like a PC, it’s much easier to manage moves, adds and changes. You want to move to a different office? No problem. Just take your phone with you and plug it in to the network jack in the new office. The phone still has its own MAC address that identifies it as yours, so it doesn’t matter where on the network it sits.

But what about the old phones you want to keep? Just connect their phone wires to your new IP PBX. You’ll need to order interface cards with FSX ports to make the connections, but the IP PBX doesn’t mind a bit. You can even have a mix of SIP phones connected to your LAN and analog phones connected to FSX ports. The IP PBX will treat them all as individual telephones. Of course, the SIP phones may have extra features like displays or the ability to coordinate with computer terminals, but they’re still telephones.

By the way, you don’t necessarily need to have a PBX system on your premises anymore. VoIP has opened the door to hosted PBX, where the call switching hardware is located at an offsite supplier who provides telephone services at an attractive price. It’s a way to avoid the often hefty capital investment required for a new in-house IP PBX system.

VoIP telephony has become popular in business environments with lots of phones, primarily because of the ability to converge the LAN network to support voice as well as data. That makes it possible to keep the phone system truly off the public network for all locations that are reached by the corporate LAN. It’s only when you need to talk to outside parties that you need public phone lines. Or do you?

Yes, you do. But you don’t have to provide those lines yourself. What a SIP trunk does is extend your internal network to a service provider who then connects to the public phone system. Economy of scale generally means that telephone calls over a SIP trunking service are less expensive that terminating them yourself to analog phone lines or ISDN PRI trunks connected to the phone company. SIP trunking services also generally provide dedicated Internet service over the same SIP trunk. After all, it is just a network extension. As long as quality of service is maintained, you can get your telephone and Internet services from the same provider over a single SIP trunk and realize a cost savings.

Are you interested in exploring the expanded performance and cost savings available with VoIP and SIP Trunking services? You may be surprised at what you can get for much less than you are paying now. Enter a quick Enterprise VoIP quote request now with a brief description of your needs and you’ll get a fast response and personalized service.



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Last Updated on Tuesday, 30 November 1999 00:00 Written by Micki Kaufman Tuesday, 13 July 2010 17:57
Both legacy telco and competitive fiber optic networks worldwide are in the midst of a major upgrade from switched circuit to packet switched networks. With IP core networks proliferating, it seems natural that Ethernet WAN services have become more available and lower in cost. But, what is it you are using to connect to Ethernet transport services and private IP-based cloud networks? It’s not T1, DS3 or SONET telco-based connections, is it?

Ethernet over Copper offers lower cost higher bandwidth for first mile connectivity.In many cases, that’s exactly what businesses are using. There’s nothing wrong with any of these switched-circuit time division multiplexing technologies. They’re highly reliable and much less costly than they were even a few years ago. But, you should know that there are advantages to using Ethernet itself in the first mile.

The first mile, also called the last mile, connection is often the most costly and hardest to come by. This is the physical wire, optical fiber, or wireless circuit that connects your building to your service provider’s closest point of presence. T1 lines have been highly popular because they need only two pair of ordinary twisted copper phone line to bring in the service. Even small business locations have a couple extra pair of copper in the bundle that connects them to the telco central office.

Did you know that Ethernet is also available using the same twisted pair copper that supplies your T1 service? A big reason to switch to Ethernet is that higher bandwidth may be available to you over copper. Common speeds are 3 Mbps and 10 Mbps Ethernet. Higher speeds of 20 Mbps up to 50 Mbps may also be available, depending on how close you are to the carrier POP (point of presence). The lower speeds up to 10 Mbps are readily available, but above 10 Mbps you need to be within a mile or so of the POP. Higher speeds degrade rapidly as distance increases.

The next step up is fiber optic Ethernet. EoF or Ethernet over Fiber offers speeds from 10 Mbps right on up to 10 Gbps. That’s a huge range and it’s scalable. You simply make sure that you install a port that is capable of handling the highest speed you anticipate needing. Then, you order service over that port that is only what you need right now. Say you have a 100 Mbps port installed. You might start out with 20 or 40 Mbps and then upgrade when business needs justify the increase. Since the port is capable of 100 Mbps, you can often get up to this level of bandwidth by simply placing a phone call to your service provider.

In addition to bandwidth, Ethernet offers simplified interfaces that are similar to what you are using on your LAN already. Most often this is a common RJ-45 jack provided by the carrier. Just plug in and go. But best of all, Ethernet tends to be the most cost effective competitive bandwidth service you can buy. You can choose to get more bandwidth for the money you are spending now or run at the same bandwidth and get a cost savings.

Sound good? Why not investigate First Mile Ethernet Services for your business? There are multiple carriers that would like to bid on your connection and you’ll get those bids fast.



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Last Updated on Tuesday, 30 November 1999 00:00 Written by Micki Kaufman Tuesday, 13 July 2010 17:57
If you’ve been frustrated by the lack of low cost broadband at your home or business, help is on the way. In fact it may have already arrived.

CLEAR, the innovator of 4G Wireless broadband using the WiMAX standard, is now available in more cities. These include:

Washington DC Metro 4G wireless broadband
Grand Rapids, Michigan
St. Louis, Missouri
Rochester, New York
Syracuse, New York
Eugene, Oregon
Merced, Oregon
Salt Lake City, Utah
Richmond, Virginia
Tri-Cities, Washington
Visalia, Washington
Yakima, Washington

What’s all the excitement about 4G? It’s not only the next step up from 3G wireless, but a service that actually takes the place of wireline broadband in many cases. You get high bandwidths of 3 Mbps to 6 Mbps download with occasional bursts up to 10 Mbps. Unlike WiFi, WiMAX 4G has the power to cover an entire city and even provide desktop computing bandwidth. You get what looks like a DSL or Cable modem, except there is no broadband wire to connect. The signal comes through the air.

Also unlike DSL or Cable, you can have an extra modem that plugs into your laptop computer for broadband on the go. Forget trying to find hotspots when you need them. Just wake up your computer and you’ve got broadband Internet wherever you are. That’s the beauty of wireless. Best of all, you can have both fixed and mobile service on the same account if you want to.

This has got to cost, right? Would you be surprised to know that prices start at $30 a month for unlimited broadband? Perhaps even surprised and delighted?

I thought so. Well, don’t wait a minute longer. Check and see if you can get 4G wireless at your home or business location, or both. If you can, you’ve got an unbeatable combination of fixed and mobile service for a lot less than your other options... if you can even find them at all.



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